Account & Support

My sponsored access is not showing.

Most often this means the account was created with a different email address than the one on the invitation, or the invitation link was opened but not completed. Sign out, sign back in, and reload the page first. If it still does not appear, email support@thescholarapp.com with the email you used and the program or QR code you were given.

Still need help?

Email support@thescholarapp.com and our team can help. One team, one inbox — students, parents and schools.

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